Dear Guests and
We are happy to
announce that we have started online payment facility for you. This
is the quickest way to get your paid account activated as soon as
you make the payment.
You can make online
payment using any of the following options.
1. Credit Card -
Any Credit Card
2. Debit Card
– You can use any bank debit card. i.e. Master Card, Visa Card, Visa
Electron, Maestro Card or any other debit card which allows you to
book your room online.
If you have any
questions or problems concerning the above, please feel free to
TERMS AND CONDITIONS FOR ONLINE BOOKING
This page explains
the terms and conditions associated with online payments for the
legalization and apostle service offered by the Foreign and
The International Centre, managed by Bombay YWCA, is offering
the Online Reservation System through Axis Bank.
This facility is only for persons holding a valid Credit Card
/ Net Banking Account. The users / guests are not allowed to make a
transaction using a third party credit card / Net Banking Account.
The users are requested to take utmost precautions while
making an online reservation and are requested not to share their
credit card / net banking details with any other person or ask any
other person/s for help while executing a transaction on the
internet. In case you are not conversant with internet operations
and the use of net banking / online credit card payments, we request
you to desist from using this facility, and instead call us and make
your bookings. The contact details are provided to you in the
"Contact Us" section on our website.
We reserve the right to amend the terms and conditions of
Hotel Reservations, including its cancellation policy and other
terms, without any notice.
All users are requested not to skip any details, and submit
all information as required, including the contact details,
telephone / mobile numbers and e-mail IDs for us to get in touch
with you. We reserve the right to refuse any booking / cancel the
reservation / not honour the reservation, in case of lack of proper
After submitting the required details while the transaction
for Net Banking / Online credit payments is being processed, we
request you to be patient and await the instructions as set by the
bank/service provider. If the processing of the payment is not
successful, due to any reason (for e.g. Servers not authenticating,
interruption of the transaction by break-down in service or internet
access, etc.) we request you to first check with your Credit Card
Company / bank whether the amounts have been debited.
You will be shown a Confirmation Request voucher after the
transaction is successfully executed. You are required to take a
printout of the same and preserve it for future reference. You will
receive a Confirmation Voucher by e-mail from the Bank, giving the
details of your booking and the amounts charged.
This Confirmation Voucher, which you will receive by e-mail,
is to be carried by the guest, and is required to be produced by the
guest at the time of Check-in at the hotel along with the Credit
Card through which the booking was made. The credit card is to be
produced only for verification purposes and this verification shall
be done strictly in your presence.
The bookings shall always be treated as on request until you
obtain a confirmation e-mail from our side. Guests are requested to
check the details stated in the Confirmation E-mail Voucher, and
ensure that the same is in order. Any discrepancy in the same is to
be intimated immediately to the reservations desk of International
Centre. We reserve the right not to entertain any amendments /
Guests should ensure that they carry a copy of the
Confirmation E-Mail Voucher and produce it at the Front Office along
with Passport Copy & Credit Card for verification purpose.
Guests are requested to note that the online payment
made through this Website will reflect in their credit card
statement as payment made to ‘YWCA
of Bombay - International Centre’.
By using this Online Reservation module, it is implied
that you / guests have read and understood the Website terms and
conditions and Online Reservation terms and conditions. By using
this website and the Online Reservation facility you agree to and
are bound by the terms and conditions including the Cancellation
Policy. (For Cancellation Policy, please
refer to our website)
All bookings made through this facility are to be done by
the person who intends to use the services. It may be noted that the
services / reservations are not transferable.
All matters relating to refund are made in
offline mode and are subject to the stated terms and conditions.
All disputes are subject to Mumbai jurisdiction only and
the laws of the Republic of India shall prevail.
accommodation provided in terms of any reservation made on this
website will be subject to the standards of YWCA of Bombay -
International Centre. By clicking the "Payment Policy" button,
you confirm your acceptance of all terms and conditions contained
YWCA of Bombay is
committed to protecting your privacy and the information that you
provide to us or that we collect. You accept this policy when you
sign up for or use our services or any other features, technologies
or functionalities offered by us on our website or through any other
means.This policy discusses the type of information we collect, how
we use it, whether we share it with others, what you can do to limit
our use of it and how you can correct the information or have it
deleted. Please read this policy carefully before using our online
payment facility. This policy applies to www.ywcaic.info only and
not to any other persons, organizations or entities linked to or
included on the web site (referred to as "third parties")
We may amend this
policy at any time by posting a revised version on our website. The
revised version will be effective at the time we post it. In
addition, if the revised version includes a substantial change, we
will provide you with 30 days’ prior notice by posting notice of the
change on the "Policy Updates" page of our website.
How we collect
information about you
When you use our
online payment facility, we may collect the following types of
information, which you provide to us on a voluntary basis, we
request your name, address, city, state/providence and country of
residence, zip code, email address, phone number, PAN number,
passport number, company name, company registration place, etc.
information - the full bank account numbers and/or credit card
numbers that you link to your account or give us when you use the
International Centre booking Services
How we protect and store personal
policy, we use the term "personal information" to describe
information that can be associated with a specific person and can be
used to identify that person. We do not consider personal
information to include information that has been anonymzed so that
it does not identify a specific user.
We store and
process your personal information and we protect it by maintaining
physical, electronic and procedural safeguards in compliance with
applicable to state regulations. We use computer safeguards such as
firewalls and data encryption, we enforce physical access controls
to our buildings and files, and we authorize access to personal
information only for those employees who require it to fulfill their
From Other Sources:
We also collect
information about you, which we obtain whenever you visit our web
site. We do this through using "cookies". Cookies are electronic
identifiers, which we attach to your computer through your browser,
that allow us to recognize you once you log on the web site. As a
result of this improved recognition, we can simplify your experience
and make your use of the web site much more convenient. For example,
cookies help us provide you with customized information, which you
select, without having to request it every time. Cookies also allow
you to have a onetime log in per session for areas that require
registration (i.e., you won't have to continually enter your user
name and password). Cookies also help us determine what our visitors
are interested in. The cookie does not collect personal information,
nor does it combine the information obtained with personal
information. Also, once you sign off our web site the cookie
disengages. It does not track where you go on the Internet unless
you are on our web site. Some of the third parties linked to or
We may also collect
certain technical information, which does not allow us to identify
you personally, but pertains to your use of the Internet. For
example, we can determine what type of browser you are using to
access the site and thus give you optimized pages. This information
is primarily for site management purposes and may be used to
diagnose problems, follow user movement over the web site, determine
and analyze user trends, collect aggregate data, identifying
referring web site addresses, etc.
How we use the personal information
Our primary purpose
in collecting personal information is to provide you with a secure,
smooth, efficient, and customized experience. We may use your
personal information to:
- Provide the
Services and customer support you request
transactions and send notices about your transactions
disputes, collect fees, and troubleshoot problems
potentially prohibited or illegal activities, and enforce our
measure, and improve the Services and the content and layout of
our website and applications
targeted marketing, service update notices, and promotional
offers based on your communication preferences
information for accuracy and verify it with third parties.
What information do we share or
To process your
payments, we may share some of your personal information with the
person or company that is paying for you (in case, your company is
paying for your stay).
We will not sell, trade, rent or lease your personal information to
other companies, except as otherwise provided herein. We may,
however, share aggregate information with the third parties linked
to or included on our web site. And we may notify you, from time to
time, of information from a third party which we believe would be of
interest to you. However, no personal information will be provided
to the third party.
We will share or
disclose your personal information with others if (1) you consent to
such disclosure; (2) you request something from us which requires us
to provide the information in order to comply with your request; (3)
a person, organization or entity that does work on our behalf needs
the information in order to do the work, but only if the information
is not used for other purposes and it is kept confidential and not
retained after the work has been completed; (4) in compliance with
any legal or administrative process, including subpoenas and court
orders; (5) to enforce or apply this policy or any other agreement;
or (6) to protect the rights or property of www.ywcaic.info. and/or
the personal safety of its employees, users or others.
Limiting our use
to the information and editing, correcting or deleting it
You can chose not
to provide some or all of the personal information initially
requested from you. However, you will have to give required
information to complete our procedures.
Another means of
limiting our use to information is by rejecting cookies. This
applies to our cookies and ones which third parties use on our web
site. Most browsers are set up to accept cookies automatically,
unless you indicate otherwise. If you choose to reject the cookie
you may do so and still use the web site, but your access to and use
of certain areas of the web site may be limited.
provided or collected is retained in our archives for historical
purposes, for a period of time, even though it is no longer
available on our active user files.
If you use e-mail,
or other public online services and disclose personal or private
information about yourself, others may collect, store and use that
urges you to be careful in sharing personal information publicly,
especially your name, address, telephone number and other
information which an online user could use for illegal or harmful
Although we employ
measures to protect your privacy, we cannot guarantee that your
information will be secure against unauthorized intruders in every
instance. In addition, because internet communications can be
intercepted by third parties during transmission, we cannot ensure
the security of your information as it is being transmitted to us.
How you can contact us about privacy
If you have
questions or concerns regarding this policy, please write to us at
YWCA of Bombay, International Centre, 18, Madam Cama Road, Fort,
Mumbai – 400 001, by or email
Cancellation Policy of YWCA -
I Individual Booking
- For cancellation 3 days before due date of
check in (12 noon) – 10% of one-days room tariff.
- For cancellation less than 3 days, or
no-show ‑ one-day room tariff.
II Group Booking ( Above 4 people)
- For cancellation before 7 days – 10% of
room charge for the entire booking.
- For cancellation less than 7 days or no
show – 100% of room tariff for the entire booking
IV. Conference-Hall Booking
- For cancellation 7 days before due date –
10% of the hall charge
- For cancellation less than 7 days –
one-day hall charge